• A PVR E-Gift Card can only be redeemed once at PVR Cinemas Box Office/Concessions, but the unused balance can be used on PVR's website and mobile app multiple times.
• From the date of activation, the Gift Card is valid for 1 year.
• There are only a few outlets where this E-Gift Card can be redeemed.
• E-gift cards cannot be refunded in cash.
• Vouchers for movies and candy bars cannot be purchased with an E-Gift card.
• Seating and ticket availability are not guaranteed with this E-Gift card.
• The E-Gift card cannot be redeemed for cash or credit, nor can any unused balance be refunded or exchanged for another card.
• The E-Gift Card can be transferred freely.
• The difference between the value of the service and the gift card must be paid by credit card or debit card.
• The money will not be refunded if the E Gift card is lost or stolen, nor will a replacement E Gift card be issued.
• To prevent misuse, card numbers and pin numbers should be protected.
• A stolen card number cannot be replaced, nor can cash be refunded.
• It is typical for E-Gift Cards to be delivered instantly. However, due to system issues, the delivery may take up to 24 hours.

• PVR cinemas are located throughout the country.
• Make sure the outlet accepts Gift Cards before making the purchase.
• At the time of billing, show the cashier your Gift Card details and pay any balance amount.
• Redeem online by visiting www.pvrcinemas.com and selecting Gift Card as payment mode.

As these gift card are sold by individuals sellers  , So after the delivery of the gift card buyer have to redeem or add it to merchant account , If You get any issue with the gift card you have to report it within 24 Hours to crafin team as after that we will release the payment of the seller.Hence no refund is possible after 24 hours of delivery.